How-to: Changing Your Email

Overview

You can’t directly edit the email of an existing user in Hireflix. Instead, add the new email as a new user, then transfer account ownership to that user — this keeps all your company data, interviews, and settings intact.

Summary

1. Add the new email as a user.
2. Log in with the new email and accept the invite.
3. Log out from the new user and log back in as the current owner.
4. Transfer ownership to the new user.
5. (Optional) Remove the old user.

Steps

1. Invite the new email

   Go to Account > Team Management and click Add member. Invite the new email address you want to use.

   
2. Accept the invite as the new user

   Before opening the invitation, make sure you’re logged out of the old user in all tabs. Then open the invite from the inbox of the new email and sign in to complete the new user setup.

3. Log back in as the owner

   After confirming the new user is active, log out from that new user and log back in with the current owner account.

4. Transfer ownership

   While logged in as the owner, go to Account > Team Management. Click Transfer ownership.

   Only the owner can see and use the Transfer ownership action.

   

   Select the user from the dropdown list you want to transfer ownserhip to.

   
5. Remove the old user (optional)

   Once you’ve confirmed everything works, you can remove the old user from Team Management by selecting them and choosing Remove trashcan icon.

What happens when you change your email

Changing your email this way doesn’t affect any data or settings in your Hireflix account. All interviews, templates, team members, and integrations remain exactly as they were. The only thing that changes is your login email.