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Overview

Setting up messages is the last step in creating a job position. These messages — emails, SMS, or WhatsApp — are sent to candidates automatically by Hireflix. You just need to pick which ones go out.

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Default messages

Three messages are enabled by default:
  1. An email inviting the candidate to the interview, with their unique interview URL.
  2. An email reminder if there’s no response within 24 hours.
  3. An email thanking the candidate once they complete the interview.
Default reminders and messages

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Customizing your messages

Don’t like the defaults? You can send custom messages instead, like an SMS or WhatsApp reminder.
1

Choose the message type

Select Email, SMS, or WhatsApp.
2

Pick a template

Choose a message template. Want to build your own? Learn how to create custom templates or jump straight there by clicking Edit templates from the Candidate Notifications pane.
Select a message template
3

Set a trigger

Choose when the message should be sent:
  • On invitation
  • If no response in 24h
  • If no response in 47h
  • If no response in X hours (set your own duration)
4

Preview your message

Click the eye icon to preview the message before it goes live.
There’s a maximum of 6 touch points per candidate.

Learn next?

Learn how to create and customize your own message templates.