How-to: Resending / Re-Inviting a Candidate

Overview

There are two main cases for resending or re-inviting a candidate, and the steps you take depend on which one applies:

• The candidate hasn’t completed the interview yet.
• The candidate has already completed the interview.

Candidate hasn’t completed the interview

Option 1: Re-send the same link manually

Go to your position on Hireflix and open the Candidates tab. Under the candidate’s details, you’ll find their unique interview link — copy it and email it directly to the candidate so they can continue and finish their interview.

Each candidate has their own unique link — make sure you send the correct one.

Option 2: Delete and re-invite

If you’d rather start fresh, delete the existing invitation and create a new one. The candidate will receive a new email with a new link.

This new link won’t be connected to the candidate’s previous record in your ATS integration.

Candidate has already completed the interview

If a candidate has submitted their interview but you want them to retake it, you have two options.

Option 1: Let them redo specific answers

Delete specific answers (or all of them) so the candidate can re-record them using the same link. This is the easiest way to let them redo questions without creating a new invite.

Open the candidate’s interview, click the Delete answer icon next to the question(s) you want redone, and confirm. The candidate can then reuse the same link.

This option works best if you’re using an ATS integration, since the results will sync back automatically.

Option 2: Discard, delete, and re-invite

If you’d rather start over completely, discard the candidate’s entire interview first by going to the To evaluate tab for the specific position.

Next, delete the interview from the Discarded interviews tab.

You can now re-invite the candidate. The candidate will receive a new link and start from scratch.

Summary

Candidate status	Option 1	Option 2
Not completed	Re-send the same link manually	Delete and re-invite for a new link
Completed	Delete answers so they can redo them with the same link	Discard, then delete the whole interview and invite again with a new link

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