> ## Documentation Index
> Fetch the complete documentation index at: https://hireflixsl.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# How-to: Resending / Re-Inviting a Candidate

## Overview

There are two main cases for resending or re-inviting a candidate, and the steps you take depend on which one applies:

* The candidate **hasn't completed** the interview yet.
* The candidate **has already completed** the interview.

## Candidate hasn't completed the interview

### Option 1: Re-send the same link manually

Go to your position on Hireflix and open the **Candidates** tab. Under the candidate's details, you'll find their unique interview link — copy it and email it directly to the candidate so they can continue and finish their interview.

<Frame>
  <img src="https://mintcdn.com/hireflixsl/VDRYCrZwKf8DNtoK/images/hireflix-userguide-resend-interview-link.png?fit=max&auto=format&n=VDRYCrZwKf8DNtoK&q=85&s=13c5e8c5f1a60ec97d6a12dd9e390816" alt="Copying a candidate's interview link" width="797" height="402" data-path="images/hireflix-userguide-resend-interview-link.png" />
</Frame>

<Warning>
  Each candidate has their own unique link — make sure you send the correct one.
</Warning>

### Option 2: Delete and re-invite

If you'd rather start fresh, delete the existing invitation and create a new one. The candidate will receive a new email with a new link.

<Frame>
  <img src="https://mintcdn.com/hireflixsl/VDRYCrZwKf8DNtoK/images/hireflix-userguide-delete-candidate-interview-link.png?fit=max&auto=format&n=VDRYCrZwKf8DNtoK&q=85&s=136f11a79b5be2d65af5c1a6a18e3207" alt="Deleting a candidate's interview link" width="797" height="402" data-path="images/hireflix-userguide-delete-candidate-interview-link.png" />
</Frame>

<Note>
  This new link won't be connected to the candidate's previous record in your ATS integration.
</Note>

## Candidate has already completed the interview

If a candidate has submitted their interview but you want them to retake it, you have two options.

### Option 1: Let them redo specific answers

Delete specific answers (or all of them) so the candidate can re-record them using the **same link**. This is the easiest way to let them redo questions without creating a new invite.

Open the candidate's interview, click the **Delete answer** icon next to the question(s) you want redone, and confirm. The candidate can then reuse the same link.

<Frame>
  <img src="https://mintcdn.com/hireflixsl/VDRYCrZwKf8DNtoK/images/hireflix-userguide-delete-answer-reinviting.png?fit=max&auto=format&n=VDRYCrZwKf8DNtoK&q=85&s=4aedab80668f6de979ed98cfbf496caf" alt="Deleting a candidate's answer" width="2026" height="1096" data-path="images/hireflix-userguide-delete-answer-reinviting.png" />
</Frame>

<Tip>
  This option works best if you're using an ATS integration, since the results will sync back automatically.
</Tip>

### Option 2: Discard, delete, and re-invite

If you'd rather start over completely, discard the candidate's entire interview first by going to the `To evaluate` tab for the specific position.

<Frame>
  <img src="https://mintcdn.com/hireflixsl/VDRYCrZwKf8DNtoK/images/hireflix-userguide-discard-interview-reinvite.png?fit=max&auto=format&n=VDRYCrZwKf8DNtoK&q=85&s=0147376b1afccd9c21429a4e55606bac" alt="Discarding a candidate's interview" width="1594" height="526" data-path="images/hireflix-userguide-discard-interview-reinvite.png" />
</Frame>

Next, delete the interview from the `Discarded` interviews tab and then send a new invitation. The candidate will receive a new link and start from scratch.

<Frame>
  <img src="https://mintcdn.com/hireflixsl/VDRYCrZwKf8DNtoK/images/hireflix-userguide-delete-interview-reinvite.png?fit=max&auto=format&n=VDRYCrZwKf8DNtoK&q=85&s=113f552aecc6e8d7c18626bb136330b7" alt="Deleting a candidate's interview" width="1594" height="526" data-path="images/hireflix-userguide-delete-interview-reinvite.png" />
</Frame>

## Summary

| Candidate status | Option 1                                                | Option 2                                                                  |
| :--------------- | :------------------------------------------------------ | :------------------------------------------------------------------------ |
| Not completed    | Re-send the same link manually                          | Delete and re-invite for a new link                                       |
| Completed        | Delete answers so they can redo them with the same link | Discard, then delete the whole interview and invite again with a new link |

<Card icon="life-ring" horizontal href="mailto:support@hireflix.com" title="Need help?">
  Contact us at [support@hireflix.com](mailto:support@hireflix.com) and we'll help you out.
</Card>
